Made on
Tilda
Publication date: 24 September 2026
Effective date: 24 September 2026
Version: v.2.4 (dated 24 September 2026)
This is an English translation. In case of any discrepancy, the Russian version published at https://promoos.tech/terms prevails (clause 11.5).
1.1. Company — Limited Liability Company «PromoOS» (OsOO «Promoos», «PromoOS» LLC), registration number 329936-3301-ООО, TIN (INN) 00906202610151, OKPO 34999498, registered address: 64b Erkindik Avenue, Pervomaisky District, Bishkek, Kyrgyz Republic. The Company is a resident of the High Technology Park of the Kyrgyz Republic (registry No. 754-24-07-2026 in the register of residents). Information about the Company is published at https://promoos.tech/en/company.
1.2. Service — the PromoOS software, available at https://account.promoos.tech, which, using artificial intelligence technologies, makes it possible to create content plans, texts, images and videos, including with AI avatars; create and publish advertising; publish content to social networks; analyse bloggers and draft letters to them; prepare texts for mailings; view analytics; receive a feed of recommendations from various social networks; upload and use the User's own content.
1.3. Site — the Company's website at https://promoos.tech, including all of its pages and subdomains.
1.4. Content — any output created by the Service at the User's request.
1.5. Account — the User's account in the Service.
1.6. Plan — a set of terms determining the Generation Allowance, the available features and the price of using the Service.
1.7. Generation Allowance — the number of requests to the Service established for a Plan (tokens, images, minutes of video, etc.).
1.8. Connected Account — the User's account on a social network or other third-party service to which the User has granted the Service access for the purpose of publishing Content.
1.9. User — a legally capable natural person who has reached 18 years of age, an individual entrepreneur or a legal entity that has accepted the terms of this Offer. Consumer — a natural person who uses the Service for personal needs not related to business activity.
2.1. The Company grants the User, under a simple (non-exclusive) licence, the right to use the Service on a SaaS basis in accordance with the selected Plan.
2.2. The licence is non-transferable and may not be sublicensed.
2.3. The Company does not transfer to the User any exclusive rights to the software, algorithms or AI models.
3.1. This document is a public offer (hereinafter, the "Agreement"). Any of the following actions of the User constitutes acceptance:
3.2. From the moment of acceptance, the Agreement is deemed concluded without a written copy being signed.
3.3. Consent to the processing of personal data is not part of the acceptance of this Offer and is given by the User separately, in the manner set out in the Consent to Personal Data Processing (https://promoos.tech/en/consent).
4.1.1. Provide access to the Service in accordance with the Plan.
4.1.2. Give notice of scheduled maintenance at least 48 hours in advance.
4.1.3. Store the User's Content for the entire period during which the Account exists.
4.2.1. Change the functionality of the Service, its interface and the terms of Plans (except the price for a period already paid for) with 14 days' notice.
4.2.2. Suspend access to the Service if the User breaches the terms of the Acceptable Use Policy (AUP).
4.2.3. Engage third parties (technical operators, AI providers) to ensure the operation of the Service. The list is published at https://promoos.tech/en/subprocessors.
4.3.1. Provide accurate information upon registration.
4.3.2. Keep their login and password secure.
4.3.3. Not use the Service in ways prohibited by the AUP.
4.3.4. Pay for the Plan in a timely manner.
4.3.5. Responsibility for the accuracy of input data and compliance with advertising legislation.
4.3.5.1. The User bears sole responsibility for the accuracy, correctness, completeness and lawfulness of any information, facts and characteristics of goods (works, services), as well as claims of superiority over third parties, that the User provides to the Company as input data (prompts, uploaded files, text descriptions) for the generation of Content.
4.3.5.2. Content is created automatically and constitutes a suggestion by the Service. The Company does not verify the accuracy of facts in the Content and is not liable for its content.
4.3.5.3. Before publishing, sending or otherwise using Content, the User must read the Content, check the facts, prices, promises, mentions of third parties and compliance with the law and the platform's rules, correct the Content where necessary and approve it in the Service interface. Without the User's approval, the Service does not publish Content and does not send advertising.
4.3.5.4. Approval of Content (clicking the approval button, scheduling a publication, launching an advertisement or a mailing) means that the User has checked the Content, accepted it as their own and assumes responsibility for its content and the consequences of its use.
4.3.5.5. The User acknowledges and agrees that:
4.3.6. Age restriction.
4.3.6.1. Use of the Service is permitted only to persons who have reached 18 (eighteen) years of age.
4.3.6.2. By registering an Account, the User confirms that they have reached this age.
4.3.6.3. If there are reasonable doubts as to the accuracy of the age information, the Company may suspend access to the Account until it receives confirmation of age from the User.
4.4.1. The User holds the rights to the generated Content to the maximum extent permitted by applicable law for output created using artificial intelligence technologies.
4.4.2. The User acknowledges that in certain jurisdictions output created entirely by artificial intelligence without significant human creative contribution may not be protected by copyright or may be protected only to a limited extent. The Company makes no representations and bears no liability as to whether Content can be protected by copyright in any jurisdiction.
4.4.3. The User is solely responsible for verifying whether the Content may be used for commercial purposes in their jurisdiction.
4.4.4. Disclaimer regarding the accuracy of AI-generated Content.
4.4.4.1. The Service uses artificial intelligence technologies to generate Content. The User acknowledges and agrees that:
4.4.4.2. This disclaimer applies in addition to the limitations of liability set out in section 7 of this Offer.
4.4.5. Labelling of Content created using artificial intelligence.
4.4.5.1. The Service may accompany Content with a notice that it was created using artificial intelligence technologies (in the text, on the image, in the file metadata), including in the cases and in the form provided for by applicable law.
4.4.5.2. The User may keep such notice or disable it in the publication settings, unless disabling it is prohibited by applicable law.
4.4.5.3. The User independently determines whether Content needs to be labelled when it is published and is responsible for compliance with labelling requirements under the law of the country where the Content is distributed and the rules of the platforms on which it is posted.
4.5.1. The User may connect their accounts on social networks and other services to the Service and instruct the Service to publish to them Content approved by the User, on a schedule or on the User's command. Connection and publication are carried out via the Ayrshare service (Neverminds Solution LLC, USA).
4.5.2. By connecting an account, the User confirms that they are entitled to manage it and instructs the Company to make publications on the User's behalf within the permissions granted upon connection. The access keys to Connected Accounts are stored by Ayrshare. The Company stores only the identifier of the User's publishing profile and uses it only for publications approved by the User.
4.5.3. Publication is made on behalf of the User. The User is the person distributing the Content and is responsible for its content and for compliance with the platform's rules and the law of the country of distribution, including advertising legislation.
4.5.4. The Company is not liable for the blocking, restriction or deletion of a Connected Account or of publications by the platform, for changes in the operation of the platform and its application programming interface, or for publications that the User has scheduled and not cancelled.
4.5.5. The User may at any time disconnect an account in the Service settings or revoke access in the settings of the platform itself. After disconnection, the Company deletes the publishing profile identifier and sends Ayrshare a request to disconnect the account.
4.5.6. For Users from the Russian Federation, the connection of services owned by organisations whose activities are prohibited in the Russian Federation is not provided (Russian Federation Compliance Policy, https://promoos.tech/russia-compliance (in Russian)).
5.1. Information on Plans is available on the Site and in the Service interface. The payment and access procedure is described on the "Service Provision and Payment Procedure" page (https://promoos.tech/en/services).
5.2. Payment is made by bank card through the payment partner Lava.top, in Telegram Stars, as well as through other payment partners indicated on the Site at the time of payment. When paying by card, Plan prices are stated in US dollars: Users paying with cards issued by Russian banks pay in roubles at the exchange rate set by the payment partner at the time of payment; other Users pay in US dollars or euros. When paying in Telegram Stars, the price is stated in Stars before payment.
5.2.1. Prices are stated exclusive of value added tax and sales taxes that may be levied in the User's country. If, under the law of the User's country, such tax is to be collected from the buyer, it is added to the price and shown before payment. If the User is a legal entity or an individual entrepreneur and, under the law of their country, is required to calculate the tax as a tax agent or buyer (including when purchasing electronic services from a foreign company), the User calculates and pays it independently.
5.3. A service is deemed rendered at the moment a request to generate Content is processed, not at the moment of downloading or storage. The procedure for determining the cost of services rendered upon withdrawal from the Agreement is set out in the Refund Policy.
5.3.1. Usage limits. Unless otherwise stated in the Plan, in each calendar month the User has access to:
When a limit is reached, the corresponding feature becomes unavailable until the beginning of the next month or until the User switches to a Plan with a higher limit. Files exceeding the storage limit are not uploaded; previously uploaded files are not deleted.
5.4. Upon early termination of the Agreement, the unused balance of the Generation Allowance is compensated in the manner and in the cases provided for by the Refund Policy (https://promoos.tech/en/refund).
5.5. If a Plan provides for auto-renewal, the Company charges the payment for the next period automatically and notifies the User of the upcoming charge no later than 3 days in advance. The User may disable auto-renewal in the Account settings no later than 24 hours before the charge date.
5.6. Free Plan and trial period.
5.6.1. The Company may provide a free Plan and a trial period. Their scope, duration and limitations are stated on the Site and in the Service interface before they begin.
5.6.2. If a trial period provides for an automatic transition to a paid Plan, the User is informed of this, of the price and of the date of the first charge before the trial period begins, and the transition is possible only with the User's separate consent to automatic charging. No later than 3 days before the first charge (for a trial period shorter than 7 days — no later than 24 hours before it), the Company sends the User a reminder. The User may decline the transition to a paid Plan in the Account settings before the charge date.
5.6.3. The free Plan and the trial period are provided once per User and per business. If the website or other business details specified in the questionnaire are already used in two Accounts, the third and subsequent Accounts with those details are blocked. The Company requests an explanation from the User as to why a new trial period or free Plan is needed for the same business, and restores access only if the explanation confirms that it is a different business or a justified case. Without a trial period or free Plan, such an Account may switch to a paid Plan. The Company may change or discontinue the free Plan with 14 days' notice.
5.7. If the charge for the next period fails, access to paid features is suspended immediately. The Account and Content are retained for at least 30 days from the date of suspension. No later than 7 days before deleting the Account, the Company sends the User an email notice offering the opportunity to pay for the Plan or download the Content.
6.1. The User's Content is stored for the entire period during which the Account exists, in the volumes set by the terms of the Plan.
6.2. After the Account is deleted, the Content is deleted within 30 calendar days, except for:
6.3. Relations concerning the processing of personal data are governed by the Privacy Policy and the Consent to Personal Data Processing.
7.1. The Service is provided "as is". The Company does not guarantee uninterrupted or error-free operation.
7.2. The Company's aggregate liability is limited to the amount paid by the User over the last 3 months.
7.3. The Company is not liable for:
7.4. The limitations set out in this section apply to the extent permitted by applicable law and do not limit those rights of the Consumer that cannot be limited by contract under the law of the country of their residence.
8.1. The User may terminate the Agreement at any time by deleting the Account or by sending a request to support@promoos.tech. Settlements upon termination are made in accordance with the Refund Policy.
8.2. The Company may terminate the Agreement unilaterally:
9.1. The Company may amend the Agreement with 14 days' notice via the Site and email.
9.2. If the User does not agree, the User may terminate the Agreement before the amendments take effect. Continued use of the Service after the amendments take effect constitutes acceptance of them. A price change does not apply to a period already paid for.
10.1. The substantive law of the Kyrgyz Republic applies.
10.2. A pre-trial claim procedure is mandatory. A claim is sent to support@promoos.tech. The review period is 30 days.
10.3. A dispute is referred to the court at the Company's location (Bishkek).
10.4. The provisions of clauses 10.1 and 10.3 do not deprive the Consumer of the protection afforded by the mandatory rules of law of the country of their residence, including the right to bring proceedings in the court at their place of residence, where such right is established by those rules.
11.1. The following documents published on the Site form integral parts of this Agreement:
11.2. By using the Service, the User confirms that they have read and agree to all of the above documents.
11.3. The Consent to Personal Data Processing (https://promoos.tech/en/consent), the Consent to the Processing of Facial Images and Voice Recordings (https://promoos.tech/en/face-voice-consent) and the Consent to Receive Marketing Communications (https://promoos.tech/en/marketing-consent) are standalone documents and are given by the User separately.
11.4. Participation in the Partner Program is governed by the separate Partner Program Rules (https://promoos.tech/en/partner-rules).
11.5. In case of any discrepancy between the Russian and English versions of the documents, the Russian version prevails.
OsOO «Promoos» («PromoOS» LLC)
Registration number: 329936-3301-ООО
TIN (INN): 00906202610151
OKPO: 34999498
Resident of the High Technology Park of the Kyrgyz Republic, registry No. 754-24-07-2026
Registered address: 64b Erkindik Avenue, Pervomaisky District, Bishkek, Kyrgyz Republic
Director: Taisiia Babarykina
Email: support@promoos.tech
Site: https://promoos.tech
Service: https://account.promoos.tech
13.1. The invalidity of any one clause does not entail the invalidity of the remaining clauses.
13.2. The Company may assign its rights under the Agreement to a third party in the event of a reorganisation or sale of the business, with 30 days' notice to the User.